Case Study

Magnium Australia Case Study — Industrial Operations IT

Magnesium refinery — OT/IT integration across Victoria, Western Australia, and Abu Dhabi.

Magnium Australia is a magnesium refinery commercialising CSIRO-developed technology to replace Chinese imports of this critical mineral. When operations commenced across Victoria and Western Australia, they needed a managed IT partner that understood industrial environments — including OT/IT convergence, multi-state coordination, and international scaling into Abu Dhabi.

The Challenge: Supporting a Cutting-Edge Refinery

Magnium represents a pivotal moment in Australia’s industrial capability. Magnesium is critical for aerospace, automotive, electronics, and defence applications — and replacing imports requires industrial-scale operations with the IT and OT infrastructure to match.

From day one, Magnium faced challenges most SMEs never encounter: industrial and operational technology (OT) environments with process control systems and safety-critical equipment; regulatory compliance for hazardous materials, workplace safety, and critical minerals supply chain; distributed operations across multiple states; international expansion into Abu Dhabi with ADNOC; and 24/7 reliability requirements where downtime impacts production, safety, and supply chain partners.

01

Architect

Industrial-grade IT architecture across multi-state operations. OT/IT segmentation, regulatory alignment, and scaling-ready design from day one.

02

Deploy

Microsoft 365 with advanced security, mobile device management, multi-tiered backup, network segmentation. Coordinated across Victorian, WA, and Abu Dhabi sites.

03

Operate

24/7 monitoring across all sites. Sub-4-hour incident resolution. Boots-on-the-ground commissioning support across multi-state and international operations.

The Solution: Enterprise-Grade IT for Industrial Operations

An enterprise-grade architecture designed for the demanding realities of industrial operations and critical minerals supply chain.

Multi-Site Security & SurveillanceMulti-site CCTV across Victorian and WA facilities with cloud storage and real-time alerting. Role-based physical access management essential in regulated industrial environments.
Microsoft 365 with Hardened SecurityMicrosoft 365 with advanced security controls. Mobile device management for cross-location control. Conditional access with MFA. New Abu Dhabi personnel securely onboarded within hours.
Multi-Tier BackupAcronis and Veeam backup across all sites. Local, cloud, and geographically distributed backups. Immutable backups isolated from production networks for ransomware resilience.
Disaster RecoveryDocumented disaster recovery procedures with regular testing. Aligned to industrial-operations requirements where downtime impacts production and safety.
24/7 Australian Helpdesk4-hour resolution SLA during business hours. On-site support leveraging our presence in Melbourne, Adelaide, and Collie (WA). Deep industrial IT/OT expertise.
Advanced Endpoint SecuritySophos endpoint security with SentinelOne and BitDefender for advanced threat detection. ThreatLocker application control. Network segmentation isolating IT, OT, and critical infrastructure.
International ScalingBoots-on-the-ground technical support for Abu Dhabi plant commissioning with ADNOC. International infrastructure aligned with Australian standards. Multi-timezone helpdesk extension.
Compliance & Audit ReadyRegulatory audit readiness with comprehensive documentation. Aligned to critical minerals supply chain, hazardous materials handling, and workplace safety requirements.

The Results

  • 99.8% infrastructure uptime across all sites.
  • Zero security incidents — no breaches, no ransomware, no compliance failures.
  • Sub-4-hour incident resolution consistently meeting SLA commitments.
  • Rapid international scaling — Abu Dhabi operations deployed within weeks of decision.
  • Regulatory audit readiness with comprehensive documentation.
  • Painless expansion — new sites added without degrading service to existing operations.

“TechAssist doesn’t just provide IT support — they understand industrial operations. When we expanded to Abu Dhabi, they had people on the ground. That’s partnership.”

Senior Operations Manager, Magnium Australia

Want Similar Results?

If you’re scaling an industrial, mining, manufacturing, or critical minerals operation in Australia — particularly one with multi-site coordination, OT/IT integration, or international expansion — talk to us. We’ve done this work for some of Australia’s most ambitious industrial businesses.

Related services: Managed IT, Cybersecurity, Backup & Disaster Recovery, Virtual CIO.

Ready to Make IT Your
Competitive Advantage?

Book a free consultation with our team. No pressure, no jargon — just a clear-eyed look at where you stand and what's possible.